Terms of service
Terms and Conditions of Service
Welcome to Ortles.run! By using our e-commerce site, you agree to comply with the following Terms and Conditions. We invite you to read them carefully before making any purchases or navigating our site.
1. General Information
Ortles.run is a website owned by Infinite Looper OÜ, with its legal headquarters located at Parda tn 8, Tallin, 10151, Estonia, registered with VAT number EE102212657. Any reference to "we" or "our" refers to Ortles.run.
2. Acceptance of Terms
By accessing the site or placing an order, you confirm that you have read, understood, and accepted these Terms and Conditions. We reserve the right to modify them at any time; changes will be effective upon publication on the site.
3. Products and Availability
3.1 Product Description
We strive to accurately describe our products. However, there may be slight variations in color or details compared to the images.
3.2 Availability
Product availability may vary. In case of unavailability of an ordered item, you will be contacted to agree on a solution.
4. Prices and Payments
4.1 Prices
Prices are indicated in euros (€) and include VAT, unless otherwise specified. We reserve the right to modify prices at any time without prior notice.
4.2 Payment Methods
We accept the following payment methods:
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Credit/Debit Cards (Visa, MasterCard, etc.)
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PayPal
Payment must be completed at the time of the order.
5. Shipping and Delivery
5.1 Shipping Times
Orders are generally processed within 1-3 business days. Delivery times vary depending on the destination.
5.2 Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and package weight.
5.3 Delivery Responsibility
We are not responsible for delays caused by events outside our control, such as customs or courier service disruptions.
6. Right of Withdrawal and Returns
6.1 Right of Withdrawal
In accordance with Italian law, you have the right to withdraw from the contract within 14 days of delivery. To exercise this right, contact us at the email address info@ortles.run.
6.2 Return Conditions
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Products must be returned in their original packaging and in perfect condition.
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Return shipping costs are borne by the customer, except in the case of defects or errors on our part.
6.3 Refund
The refund will be issued within 14 days of receiving the return and will be credited to the original payment method.
7. Warranty and Defects
All products are covered by the legal warranty of conformity according to Legislative Decree 206/2005 (Consumer Code). In the case of a defective product, contact us immediately to arrange for a replacement or refund.
8. Privacy and Security
8.1 Protection of Personal Data
We are committed to protecting your privacy. Your data will be processed in accordance with our Privacy Policy, available [link to privacy policy].
8.2 Transaction Security
We use security protocols to ensure that your personal and payment data are protected.
9. Limitation of Liability
Ortles.run shall not be liable for indirect, incidental, or consequential damages arising from the use of the site or the purchase of products.
10. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Italian law. For any disputes, the competent court is the court of Tallin, Estonia.
11. Contacts
For any questions or assistance requests, you can contact us at:
Email: info@ortles.run
Thank you for choosing Ortles.run!